This is the Privacy Policy and notice of the Danish corporation, Dot Marketing. In this document, “we” or “us” refer to Dot Marketing and our “Customers and Partners” refer to Clients.
This is a notice to inform you of our Privacy Policy and about all information that our clients and us collect and record about you. It covers both information that could identify you and information that could not.
Please note that we will periodically update this Privacy Policy and Notice, and post the modifications on the Site. We encourage you to review this notice periodically.
In short we would like to explain in plain English and without too many legal terms, (please note we do respect legal stuff very much) who we are and how our clients are using our services in relation to these notices.
Dot is an innovative platform that empowers us and our clients to create interactive experiences that can be enjoyed and experienced by their customers.
We are a Platform as a Service used by anyone who needs to create interactive experiences, such as interactive content, and our clients use our Services to create and publish any interactive experiences, such Guided Selling experiences, Interactive Videos, Interactive Flipbooks, Marketing Games and much more – they do this to serve, engage, educate and entertain their customers and at the same time learn more about their customers’ behavior, needs, pain-points and preferences in order to sharpen their communication, create better campaigns or improve their product / service offering.
AS a Platform as a Service WE are responsible for providing the Services our clients buy from us, such as hosting all the content that they create and publish, and storing all the data that they collect with such content.
AND
OUR CLIENTS are responsible for all the content that they create and publish, and all the data that they choose to collect is controlled by them and not us, including how such data is used, disclosed and protected, always following their own Privacy Policy and notice.
We also use our own Services to market ourselves, and in such case the information we collect belongs to us and is used, disclosed and protected according to this Privacy Policy and notice.
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We are extremely concerned about protecting your privacy and confidentiality. This Privacy Policy and Notice applies to both our websites including dot.vu and our Services including all Sites and online content created and published by us via our Services. We acknowledge and understand that all users of our website, sites or content published via our Services are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
For our clients who are all governed by our Terms of Services available at https://dot.vu/terms-of-service by using our Services provided under our different Subscriptions plans, they consent to the data practices described in this Privacy Policy.
Our Privacy Policy is both specific and strict. If you think our Privacy Policy falls short of your expectations or that we are failing to abide by our Privacy Policy, do please tell us.
WE REGRET IF THERE ARE ONE OR MORE POINTS BELOW WITH WHICH YOU ARE NOT HAPPY. YOUR ONLY RECOURSE IS TO LEAVE THE WEBSITE, SITE OR PAGE IMMEDIATELY.
Except as set out below, we do not share, sell, or disclose to a third party, any personally identifiable information collected at this website, site or page.
We allow or clients to create any content for any purpose, using our Services provided under our different Subscriptions plans. Our clients are governed by our Terms of Services (the agreements with our clients) available at https://dot.vu/terms-of-service. Our clients are solely responsible for any content they publish or transmit, distribute, or otherwise make available, via our Services. Any data our clients choose to collect using our Services is used, disclosed and protected by them according to their own “privacy policies” and any applicable law.
We have neither power nor control over any data that our clients choose to collect. Our clients own and retain all rights to such, and we are not in any way responsible for our clients’ uses of any data that they choose to collect via our Services.
Our Terms of Services prohibit us from using data collected by our clients, except as necessary to provide and improve our Services, as permitted by this Privacy Policy and the law.
Our Terms of Services grant us permission to process, store and manage information and data collected by our clients via our Services, on our service providers servers. We may assist and work for our clients on their demand.
In any case where we use our own Services for any purpose of collection information and data we are solely responsible for, that such is used, disclosed and protected in compliance with this Privacy Policy. Any data collected by us is processed, stored and managed by us on our service providers’ servers.
Here is a list of the information we collect from you, either through our website, site or any page published via our Services by us or because you give it to us in some other way, and why it is necessary to collect it:
This includes basic identification and contact information, such as your name and contact details, and also all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this Privacy Policy.
This information is used:
We may keep information, which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defense in court. This is also within the period where our tax collecting authorities may demand to know it.
This information is recognized by our servers and the pages, published via our Services, that you visit and is recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who do not need to know, either generally or specifically. This information is used:
Data you voluntarily provide or send to us, by interacting on any website or page published via our Services by us or posting to a forum or blog, is stored on our servers. This information refers to but is not limited to personal information about you or your business such as contact information, phone number and e-mail address. It may also refer to information about any transactions, both free and paid.
Please understand that when you sign in using an account or in any other way authenticate your identity on any website or page published via our Services by us, the information you provide is not anonymous to us anymore, neither is your visit.
We may use software embedded in our website or pages published via our Services by us (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, how we perform in providing content to you, and any sharing activity you perform including any referral information and activity generated based on such shares.
Sensitive financial data is never taken by us either through our website or otherwise. At the point of payment, you are provided with a secure interface to a reputable payment service provider. Our staff and contractors never have access to your sensitive billing information (card number, CVC, expiration date).
Many companies offer certification and an icon or other small graphic to prove to site visitors that the site is safe. Some certify to a high level of safety. Others are more concerned about taking our money than to provide a useful service. We do not handle information about your credit card, hence we do not subscribe to any such service.
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
We may use social media features and integrations such as “like” buttons, “share this” buttons or mini apps - all to enrich your visit and participation. These features may collect your IP address and information personal information and information about which page you are visiting, and may set a cookie to enable the feature to function properly.
This Privacy Policy does not apply to these features. Your interactions with these features are governed by the “privacy policy” and other “policies” of any third party of which the feature is linked.
Please see our Cookie Policy at https://dot.vu/cookie-policy.
When you send a message, we collect the data you provide in order to obtain confirmation that you are entitled to receive the requested information. We record your request and our reply in order to increase the efficiency of our business / organization. We do not keep any personally identifiable information associated with your message, such as your name or email address. We use a service provider to provide the support system and collect such information from you.
When we receive a complaint, we record all the information you have given to us and use it to resolve your complaint. If your complaint requires us to contact another person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
With your permission we pass your email address and name to selected associates whom we consider may provide “services” or products you would find useful. You may opt out of this service at any time by instructing us via options given when we asked you the permission.
This is information given to us by you in your capacity as a client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any client to agree to reciprocate this Policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organization, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.
This confidentiality Policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website or any page published via our Services by us.
Both we and our clients are governed by our Acceptable Use Policy available at https://dot.vu/acceptable-use which among other things states the following:
“You may not use our site and Services in any way to directly or indirectly transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam)”
Review or update information
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Remove information
If you wish us to remove personally identifiable information from our web site, you may contact us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Dot Marketing ApS
Nupark 51
7500 Holstebro
Denmark
Information collected by our Clients
Our clients are governed by our Terms of Services (https://dot.vu/terms-of-service) and they are solely responsible for any information and data they collect from you, and that such is handled, disclosed and protected by them according to their own “privacy policies” and any applicable law.
If you wish to review, update or remove personally identifiable information our clients have collected based on your permission you will have to contact them directly. We have neither power nor control over any information or data that our clients collect, except by requests of our clients over data we process for them.
Our website and content published via our Services may be hosted outside Denmark. We also use outsourced “services” in countries outside the EU from time to time in other aspects of our business. Accordingly, data obtained within the Denmark may be “processed” outside Denmark and data obtained in any other country may be processed within or outside that country. This Privacy Policy shall apply even if we transfer Personal Information to other countries.
If you have any question regarding the Privacy Policy and notice, please contact us.