In short we will like to explain in plain English and without too many legal terms, (please note we do respect legal stuff very much) who we are and how our clients are using our services in relation to these notices.
Dot is an innovative marketing platform that empowers our clients to create interactive content experiences that can be enjoyed and experienced by their customers.
We are an online marketing platform used by marketers and anyone who needs to create online marketing content, our clients use our Services to create and publish any interactive content about their products and “services” – and at the same time learn about their customers’ behaviour, needs, pain-points and preferences in order to sharpen their communication, create better campaigns or improve their product / service offers..
WE are responsible for providing the Services our clients buy form us, which among many things includes hosting all the pages that they publish and storing all the information that they collect.
OUR CLIENTS are responsible for all the interactive content that they create and publish, and all the information that they choose to collect, including how such information is used, disclosed and protected.
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WE REGRET IF THERE ARE ONE OR MORE POINTS BELOW WITH WHICH YOU ARE NOT HAPPY. YOUR ONLY RECOURSE IS TO LEAVE THE WEBSITE, SITE OR PAGE IMMEDIATELY.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this website, site or page.
We allow or clients to create any page for any purpose, using our Services provided under our different Subscriptions plans. Our clients are governed by our Terms of Services (the agreements with our clients) available at https://dot.vu/terms-of-service. Our clients are solely responsible for any content they publish or transmit, distribute or otherwise make available via, our Services. Any information and data our clients choose to collect using our Services is used, disclosed and protected by them according to their own “privacy policies” and any applicable law.
We have neither power nor control over any information or data that our clients choose to collect. Our clients own and retain all rights to such, and we are not in any way responsible for our clients’ uses of any information and data that they choose to collect via our Services.
Our Terms of Services grant us permission to process, store and manage information and data collected by our clients via our Services, on our service providers servers. We may assist and work for our clients on their demand.
Here is a list of the information we collect from you, either through our website, site or any page published via our Services or because you give it to us in some other way, and why it is necessary to collect it:
We use and allow our clients to use social authentication like Facebook and Google accounts for pre-populating sign up forms and for easy participation on apps and pages published via our Services. This will authenticate your identity and provide you the option to share certain personal information.
When you decide to use social authentication as way of identifying yourself towards specific clients or us, you accept that we will record a unique identifier of you in our Services, that will store your permission to give such personal information (such as your name and email address) to a specific client or us, so that the next time you visit any page created by that specific client or us, we are able to easily send such instructions again with your permission.
This information is used:
We may keep information, which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court. This is also within the period where our tax collecting authorities may demand to know it.
This information is recognised by our servers and the pages, published via our Services, that you visit and is recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours or our clients and who do not need to know, either generally or specifically. This information is used:
Information you voluntarily provide or send to our clients or us, by interacting on any website or page published via our Services by our clients or us or posting to a forum or blog, is stored on our servers. This information refers to but not limited to personal information about you or your business such as contact information, phone number and e-mail address. It may also refer to information about any transactions, both free and paid.
Please understand that when you sign in using an account or in any other way authenticate your identity on any website or page published via our Services either by our clients or us, the information you provide is not anonymous to our clients or us anymore, neither is your visit.
This information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure page on the website of [WorldPay / SagePay / PayPal / MoneyBookers] or some other reputable payment service provider. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.
Many companies offer certification and an icon or other small graphic to prove to site visitors that the site is safe. Some certify to a high level of safety. Others are more concerned about taking our money than to provide a useful service. We do not handle information about your credit card, hence we do not subscribe to any such service.
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
Our web site or pages published via our Services by us or our clients is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our web site or pages published via our Services by us or our clients, we shall investigate your complaint. If we feel it may be justified, we shall remove the content while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data, which is indirectly made up from your personal information, from software ”services” such as Google Analytics and others. We may also obtain or acquire information about you that is available on the Internet from any other third party or “services” provider.
If you provide information to us or our clients on our website or via pages published via our Services by us or our clients with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the entire world, you have no control whatsoever as to how it is used.
We use and allow our clients to use social media features and integrations such as “like” buttons, “share this” buttons or mini apps - all to enrich your visit and participation. These features may collect your IP address and information about which page you are visiting, and may set a cookie to enable the feature to function properly.
Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any web site. They are widely used to make web sites work, or work more efficiently, as well as to provide information to the owners of the site.
Like all other users of cookies, ourselves and our clients may request the return of information from your computer when your browser requests a web page or pages published via our Services by us or our clients from our server. Cookies enable our web server and Services to identify you to us and our clients, and to track your actions and the pages you visit while you use our web site and pages published via our Services by our clients or us. The cookies we use may last for a single visit to our site or pages published via our Services by us or our clients (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.
When you send a message, we collect the data you provide in order to obtain confirmation that you are entitled to receive the requested information. We record your request and our reply in order to increase the efficiency of our business / organisation. We do not keep any personally identifiable information associated with your message, such as your name or email address. We use a service provider to provide the support system and collect such information form you.
When we receive a complaint, we record all the information you have given to us and use it to resolve your complaint. If your complaint requires us to contact another person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
With your permission we pass your email address and name to selected associates whom we consider may provide “services” or products you would find useful. You may opt out of this service at any time by instructing us via options given when we asked you the permission.
This is information given to us by you in your capacity as a client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any client to agree to reciprocate this Policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This confidentiality Policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website or any page published via our Services by us or our clients.
Both we and our clients is governed by our Acceptable Use Policy available at https://dot.vu/acceptable-use which among other things states the following:
“You may not use our site and Services in any way to directly or indirectly transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam)”
Review or update information
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
If you wish us to remove personally identifiable information from our web site, you may contact us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Dot Marketing ApS
Information collected by our Clients
Our clients are governed by our Terms of Services (https://dot.vu/terms-of-service) and they are solely responsible for any information and data they collect from you, and that such is handled, disclosed and protected by them according to their own “privacy policies” any applicable law.
If you wish to review, update or remove personally identifiable information our clients have collected based on your permission you will have to contact them directly. We have neither power nor control over any information or data that our clients collect.