Frequently asked questions

What is is the leading Interactive Content platform. We develop new groundbreaking Interactive Experiences, enabling our clients to better succeed online. Our mission and business idea is to shorten the distance between getting an idea and making it available for everyone to enjoy online.

Why should I choose over competitors? is, without any doubt, the most flexible Interactive Content platform out there. With, there are no limitations on what you can do. There are no other platforms where you have complete control, down to the pixels, of any design and layout while also being able to manage the logic of the content yourself. Whatever you have in mind, you can make it happen with That’s why we say that we are the leading Interactive Content platform – and we will continue to expand on that.

What can I create using

With, you can create Interactive Experiences, such as Marketing Games, Guided Selling experiences, Interactive Videos and quizzes that educate, entertain, and engage your customers. Your possibilities to create Interactive Content with are endless!

Get an overview of our different types of Interactive Experiences.

Is an agency?

No, is not an agency. We are an easy-to-use and flexible Interactive Content platform that empowers marketers and other professionals to create Interactive Experiences by themselves without writing a single line of code.

However, we do offer agency services for companies who would like to save time, get help from Interactive Content experts, or simply save themselves the creation process hassle. If you are interested in our agency services, learn more here

How do I get started using

Here is the easiest way, step-by-step, of getting started on 

1. Create a free account

2. Take our Intro Course: The Basics of

3. Try our platform for as long as you need

4. Create your first Interactive Experience

5. Choose a subscription

6. Publish your Interactive Experience

Do I need to know how to code to use

No, no coding or impressive IT skills are required to use There are two ways to work on our platform: you can use our ready-to-be-customized templates or create your own project from scratch using our comprehensible drag & drop editor. Both ways are intuitive and code-free.

Can I integrate with my other software and tools?

We see as your go-to tool to create Interactive Content at scale. Therefore, it is important for us that you can integrate with your other software and online tools. That's why we made so many integrations available and a way for you to easily create your own integrations if we don’t have them yet using our custom API addon.

Who hosts the Interactive Experiences I launch using

All Interactive Experiences are hosted by, and you can connect them to your subdomain of choice, use them as a standalone or embed them on any website or app.

Can I try the platform before subscribing?

Yes. We have a free subscription that allows you to try our platform and amazing features for an unlimited time. Once you are ready to publish projects, you can either publish with a watermark for free or upgrade to a subscription that suits your needs.

Can I purchase an individual template?

No. It is not possible to buy templates individually. Instead, you need to choose a subscription.

With our subscriptions, you have access to all different types of Interactive Content and all templates available on our marketplace.

Learn more on

What payment methods do you accept?

We accept all major credit cards.

Plus, for yearly memberships, we also offer manual invoicing.

How does your billing system work?

Both Basic and Premium subscriptions can be either paid monthly or annually. They are risk-free and can be canceled at any point in time before a new month starts. They are renewed on the purchase date, which is the starting date of your subscription. You also have the option of disabling the auto-renewal. If you opt to be billed annually, you will save 20%.

What happens if I exceed the monthly visitor limits included in my subscription?

If you exceed your monthly visitors, you will receive an email from us, asking you to upgrade to another subscription plan. Your live Interactive Content will continue to function as normal, and you will still be able to access your account and all your data will still be available to you.

What are the subscription limitations for larger companies/enterprises?

All of our Basic and Premium subscriptions are intended for a single company or brand. Therefore, if you have a more complex organization/enterprise and want to include more business units, brands, companies, and countries in your subscription, you should look into the Enterprise subscription, which is custom-made based on your needs.

Can I change my plan at any time?

Yes, at, we allow you to upgrade your subscription at any time during your subscription period. For instance, if you chose a basic subscription and decided to upgrade to a premium subscription in the middle of your payment period, you will be upgraded immediately and only be charged the difference.


You can also decide to downgrade to a lower subscription. However, keep in mind that not all subscriptions offer the same number of integrations, live projects, and team members. So, if you want to downgrade to a lower subscription, you will have to make sure you can comply with it. For example, this means that if you have 4 live projects and you want to downgrade to a subscription that only allows for 1 live project, you will be kindly asked to unpublish 3 of your projects, so you only have 1 live project. 


In other words, you will be notified of what is required for you to downgrade before you take the decision, so you can decide if it’s the right thing to do. 

Can I cancel my subscription?

Yes, you can cancel your subscription plan at any point in time before your next period starts by stopping the automatic renewal. Then, at the end of your current subscription, all your projects will automatically go offline. However, they will still be available on your account.


Please find further information in our Terms of Service.

How can I cancel my subscription?

To cancel your subscription, you can simply disable the automatic renewal setting from your dashboard when you are logged in on

What happens to all my content and data if I cancel my subscription?

When you cancel your subscription plan, at the end of your current period, all your live projects will automatically go offline. However, the data you collected, and all your assets will be accessible for a limited amount of time to ease your transition.

All collected data and analytics will be accessible for 30 days after the subscription ends, and all other assets - i.e., account, users and roles, projects, uploaded media - will be accessible for 12 months in case you wish to reactivate your subscription and reuse content.

How can I learn how to use the platform like a pro?

Throughout the years, we have created lots of guides, videos and articles to help our users become as good as us to use our platform. They are all available at our Help Center.

Do you have ready-to-be-customized templates available on

On our Marketplace, you can find over 300 templates – and we keep adding new ones – for many different types of concepts, industries, and strategies.  Our templates are there so you can pick one, customize it, and launch it in no time. This helps our customers create Interactive Content at scale and shorten their creation process. Moreover, when using, you can also create Interactive Experiences from scratch in no time using our drag & drop editor. 

Can I add multiple users to the same account?

The number of team members allowed depends on your subscription plans. Check our pricing page for more details.

Do I have full design freedom using

Yes. You can upload your logo, media, and custom fonts, use your brand colors, and make sure every project follows your brand’s identity and guidelines.

Can I use custom fonts?

Yes, you can upload your custom fonts with all our subscriptions except basic lite and free. We also have lots of default fonts already available on the platform for you to choose from.

Can I get help designing and creating Interactive Experiences?

The platform is very user-friendly, but we do offer Agency Services if you need help with designing and creating Interactive Experiences. Our Interactive Content experts are happy to work with you! Learn more about our Agency Service here.

Can be used to collect data?

Yes, with, you can collect all kinds of data through lead forms, quizzes, button clicks and much more. Plus, you can organize your data and manage it in a single place. You can apply custom filters and conditions and export your data at any time. Thus, you can finally master your data set and really benefit from it across the buyer’s journey. Hence why we say that Interactive Content is the best way to collect zero & first-party data.

Can I create personalized Interactive Experiences using

Yes, by using the data you collected through or available on your CRM system, you can personalize any aspect of your Interactive Experiences from the color of the background to which products are showcased.

Can I set up contests and competitions?

Yes, and yes! On, you can create both traditional and instant-win contests. Moreover, you can create competitions using leaderboards, points, badges and other types of rewards. Finally, we make it easy for you to manage participations, winning probabilities, and prize distributions.

How do I embed my Interactive Experiences?

It is very straightforward to embed your Interactive Experiences on your website, webshop or native mobile app using either JavaScript or WordPress snippets. Plus, to make it even easier, we have created a video tutorial, check it out:

Tutorial: Basics│Embedding Your Experience

If you are looking into more advanced embedding options, like add-to-card integrations between the embedded content and the host page, you can use our Embed Library Addon. Learn more about our Embed Library Addon here.

Can I display my Interactive Experiences as popups?

Yes, instead of embedding your experience as landing pages or inline on your website, native mobile app or e-commerce shop, you can also display them as popups.

Learn more about embedding options here.  

Can I be GDPR compliant with

Yes. provides all the necessary tools for you to be GDPR compliant, from controlling exactly what data is collected and processed from your Interactive Experiences, where it goes, and if it is or is not stored with We also keep appropriate security controls and signed DPAs with our sub-processors to ensure compliance.

Can I disable tracking on my Interactive Experiences?

Yes, you can easily select the option “Disable (No tracking)” under the cookie bar setting of each of your projects. This way, no tracking will be done.

Learn more

How do Cookies and Consent work using Interactive Experiences set one essential cookie and may set a tracking cookie and a functionality cookie. The essential cookie is, as the name suggests, required. But you can use the cookie bar to control if and when your interactive experience will set a tracking cookie.

If you would like to integrate your embedded experiences with your host site's consent management solution, please reach out to us and we can help you set it up.

To learn more about Cookies and Consent using, you can read our help article on the subject.

Where can I review the terms of service and privacy policy?

Please review our terms of service and privacy policy.